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Posts made in June, 2011

Dealing with Stress

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Web Site of the Week – FIVERR

Do you need someone to make tough decisions for you?  How about lifting weights and then screaming?  Okay, enough with the silly stuff you’ll find at, how about something more useful?  Need a handwritten signature?  How about a voice over for a commercial?  Web help?  At, people will help you do just about anything for only $5.00!  It’s pretty cool, and most of all, it’s fun to just read the goofy things people will do for $5.00.

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Book of the Week – “Sway”

My good friend Marilue reccomended the following book (which by the way was reccomended to her by another good friend of mine, Gee Dunsten) Sway: The Irresistible Pull of Irrational Behavior by Ori Brafman and Ron Brafman.  With all the dumb goofy stuff going on in Washington D.C., it might be an interesting read to discover why people do what they do…


Here’s an excerpt from Publishers Weekly:  Recently we have seen plenty of irrational behavior, whether in politics or the
world of finance. What makes people act irrationally? In a timely but thin
collection of anecdotes and empirical research, the Brafman brothers—Ari (The
Starfish and the Spire
), a business expert, and Rom, a psychologist—look at
sway, the submerged mental drives that undermine rational action, from the
desire to avoid loss to a failure to consider all the evidence or to perceive a
person or situation beyond the initial impression and the reluctance to alter a
plan that isn’t working. To drive home their points, the authors use
contemporary examples, such as the pivotal decisions of presidents Lyndon B.
Johnson and George W. Bush, coach Steve Spurrier and his Gators football team,
and a sudden apparent epidemic of bipolar disorder in children (which may be due
more to flawed thinking by doctors making the diagnoses). The stories are
revealing, but focused on a few common causes of irrational behavior, the book
doesn’t delve deeply into the psychological demons that can devastate a person’s
life and those around him. (June)
Copyright © Reed Business
Information, a division of Reed Elsevier Inc. All rights reserved.

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Web Site of the Week – Obeo (Virtual Staging)

I have a home listed now that is vacant, and really a good buy, but my photos do not do the home justice.  I was just thinking it would be so cool to have furniture virtually placed in the home to show consumers what it might look like.  Well low and behold, there is a company that offers this.  Here’s what their Web Site has to say about virtual staging.


Using the latest 3D rendering technologies, we are able to take a photo of an
empty room and then fill it full of beautiful furniture & decorations. Our
virtual staging team can add designer couches, tables, rugs, lamps, tv’s,
draperies and many other furniture items to make the home look like a million
bucks. Obeo offers the highest quality and most photo realistic imagery
available for your properties.


Very interesting product.  Check them out at

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FREE Webinar Playback

If you missed my “Working in the Cloud” Webinar, you can watch it here.  Click this link to watch a FREE Webinar from John Mayfield.


By the way, if your company or association needs a technology speaker, don’t forget to mention my name.  I’d love to come visit your board in person and provide training.  573-756-0077.  Thanks in advance for pitching my name.

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Book Recommendation – Prescription for Excellence

My friend Joseph Michelli recently published a new book entitled “Prescription for Excellence,” and is the number one selling book on Amazon for business books.  It has also (and may still be #1) on Barnes and Noble’s site too.  Below is a description of this new book.  Best of all, all ALL author royalties will be going to Operation Mend (which provides reconstructive surgery services
to wounded military service men and women).

Joseph Michelli, author of The Starbucks Experience and The New
Gold Standard
, is among the world’s top authorities on the principles of
creating an organizational culture dedicated to service excellence. In these
bestselling books, he examines how leading service companies dominate their
respective industries with innovative customerexperience strategies.


Now, Michelli turns his attention to one of the most complex, controversial,
and critical industries—healthcare.


In Prescription for Excellence, Michelli provides an inside look at an
organization that has become the envy of its industry—and explains how you can
dominate your own industry by using the same approach.


UCLA Health System is revered worldwide for its top-tier patient/customer
care. Great physicians, nurses, researchers, and staff are only part of the
equation; UCLA’s overall success is a result of organization-wide collaboration
that is driven by leaders with a shared vision of unyielding excellence.
Michelli breaks down UCLA’s approach into five simple principles:

  • Commit to Care
  • Leave No Room for Error
  • Make the Best Better
  • Create the Future
  • Service Serves Us


From administrative offices to operating rooms to research centers, continued
adherence to these five principles has guided UCLA to financial strength, social
significance, and sustainability.


The best part is that these principles translate to any industry, so you,
too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s
ideas, systems, and leadership principles into your own best practices. Whether
it is a healthcare organization, a financial institution, or a neighborhood hair
salon, good business begins and ends with customer connection. When all workers
in an organization focus on providing quality care for those they serve, success
inevitably follows.


Business is always personal; UCLA’s leadership ensures that this simple truth
drives every UCLA employee, every day. Apply the lessons Michelli spells out in
Prescription for Excellence to create a system that ensures that your
people take business personally, day in and day out.

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Web Site of the Week –

If you’re using YouTube or producing other videos regularly, and need help remembering what to say, try this cool and easy to use “teleprompter” software.  I downloaded this “free” tool and use it all the time.


It’s a GREAT way to remember all the points you want to make during your video production.

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